FAQ - Frequently Asked Questions

FAQs

Select your desired products, add them to your cart, then proceed to checkout. Enter your shipping and payment details, confirm your order, and you’ll receive an order confirmation email once it’s complete.
We offer both standard and express shipping. Rates are calculated at checkout based on weight and destination. Standard delivery typically takes 5-10 business days. Once your order has been processed you'll receive a tracking link.
You have a 30-day full return window from the date of delivery. Items must be unused and in their original packaging. Once we receive and inspect your return, we’ll process either an exchange or a refund. Please visit our Returns Portal for detailed instructions.
Yes. All products include a minimum 2-year manufacturer’s warranty. If a defect arises during the warranty period, we’ll assist with repair, replacement, or refund in accordance with the manufacturer’s terms.
We accept Visa, MasterCard and most of other major creditcards. All transactions are securely processed, and your payment information is never stored on our servers.

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